Who We Work With
Four types of partners trust ZVCARE as their reliable factory partner. Each has unique needs, but all share common challenges we're designed to solve.
Medical Device Distributors
You import and distribute medical equipment across multiple regions, managing various brands and maintaining steady inventory for retail channels.
Your Top Priorities:
- Consistent product quality across large orders
- Reliable spare parts availability
- Fast response for after-sales support
Common Questions:
- Can your factory handle 500+ units per order with consistent quality?
- How do you ensure spare parts availability for 3+ years?
Medical Stores & Retailers
You operate retail locations serving local communities, offering multiple mobility products with direct customer service and warranty support.
Your Top Priorities:
- Product reliability that builds your reputation
- Clear technical support for staff training
- Manageable minimum order quantities
Common Questions:
- What's your minimum order quantity for initial testing?
- Do you provide technical training materials for our sales team?
Care & Rehabilitation Centers
You manage multiple wheelchairs for residents or clients, requiring durable equipment that withstands daily institutional use with minimal maintenance.
Your Top Priorities:
- Durability for intensive daily use
- Simple maintenance procedures
- Quick replacement part delivery
Common Questions:
- How long do your wheelchairs last under institutional use?
- Can we get priority support for urgent repairs?
OEM / Brand Owners
You're building or expanding your own brand, needing a manufacturing partner who can customize products while maintaining your quality standards and delivery schedules.
Your Top Priorities:
- Flexible customization capabilities
- Strict quality control alignment
- Reliable production scheduling
Common Questions:
- What level of customization can you support?
- How do you ensure consistency across production batches?
Ready to discuss your specific situation?
Talk to Our TeamDifferent Customers, Same Core Challenges
Despite serving different markets, our partners consistently face these four critical issues
Supplier Instability
Factories suddenly raise prices, change specifications, or disappear after initial orders, forcing you to restart supplier searches.
Quality Inconsistency
First samples are perfect, but bulk orders arrive with defects or different components, damaging your reputation with customers.
After-Sales Pressure
Factories go silent after shipment, leaving you alone to handle warranty claims, technical questions, and spare parts requests.
OEM Coordination Difficulty
Customization requests take months to process, communication is unclear, and final products don't match your specifications.
These problems shouldn't be normal. Let's discuss better solutions.
Explore Our ApproachZVCARE's Solution Approach
We've built our factory operations around three core pillars that commercial partners actually need
Product Line Structure
Instead of endless SKUs, we maintain three strategic product ranges: lightweight for retail appeal, durable for institutional use, and high-end for premium positioning. Each range has proven specifications and stable component sourcing.
Factory & Quality Systems
Our 3,000+ sqm production facility maintains ISO13485 certification not just for compliance, but as our operational standard. Every wheelchair undergoes the same quality checks whether it's order #1 or #10,000.
Partnership Model
We assign dedicated support contacts, maintain spare parts inventory, and provide technical resources. Your success directly impacts our reputation, so we treat your business challenges as our own.
See how our approach translates to specific solutions
View Solution CategoriesChoose Your Solution Path
Each solution category addresses specific market needs. Select the path that matches your business focus.
Lightweight Mobility Solutions
Best for: Retail stores, distributors targeting individual consumers, mobility shops focusing on portability and ease of transport
Solves: Need for attractive retail products that customers can easily transport, store, and use independently without extensive training
Explore Lightweight SolutionsDurable Mobility Solutions
Best for: Care centers, rehabilitation facilities, rental services, distributors serving institutional clients with high-frequency use requirements
Solves: Need for robust equipment that withstands daily institutional use, minimizes maintenance downtime, and maintains performance over years of service
Explore Durable SolutionsHigh-End Mobility Solutions
Best for: Premium medical stores, specialty distributors, dealers focusing on affluent markets or customers requiring advanced features
Solves: Demand for sophisticated mobility equipment that combines advanced technology, superior comfort, and enhanced capabilities for discerning customers
Explore High-End SolutionsParts & OEM Solutions
Best for: Brand owners developing custom products, service providers maintaining existing fleets, distributors managing after-sales support
Solves: Need for reliable component sourcing, customization capabilities, and consistent spare parts availability to support long-term business operations
Explore Parts & OEMNot sure which solution fits your business? Let's discuss your specific needs.
Schedule ConsultationReal Partnership Stories
See how different partners leverage ZVCARE's capabilities to grow their businesses across various markets
Middle East Market Expansion
How a Kuwait-based distributor scaled from 50 to 500+ annual units while maintaining consistent quality across their distribution network.
Read Full StoryInstitutional Fleet Management
Southeast Asian rehabilitation center reduces maintenance costs by 40% through strategic product selection and parts inventory planning.
Read Full StoryPrivate Label Success
European brand owner launches custom product line with full specification control and guaranteed component consistency.
Read Full StoryDiscover more partnership stories and results
View All Case StudiesHow We Work Together
Our partnership process is designed for clarity, efficiency, and long-term success
Requirements Discussion
We start by understanding your market, customer base, and specific business challenges. This conversation helps us recommend the most suitable product range and partnership structure for your situation.
Solution Matching
Based on your requirements, we present specific products with detailed specifications, pricing structures, and minimum order quantities. You receive complete technical documentation and can request modifications if needed.
Sample Evaluation
We ship samples for your testing and market feedback. This phase includes technical support for questions, adjustment discussions if specifications need refinement, and clear timelines for bulk production approval.
Stable Supply Partnership
After successful sample approval, we establish ongoing supply arrangements. You gain access to priority production scheduling, dedicated support contacts, spare parts inventory, and technical resources for your team and customers.
Ready to start the conversation?
Begin Partnership DiscussionPartnership Questions Answered
Direct answers to the most common questions from potential commercial partners
Have specific questions about your situation?
Ask Our TeamFind the Right Mobility Solution
for Your Business
Whether you're an established distributor or just entering the mobility market, ZVCARE provides the factory partnership infrastructure you need. Let's discuss how our capabilities align with your business goals.