Privacy Policy

Effective date: September 12, 2026

This Privacy Policy explains how ZVCARE, operated by Shenzhen Zhiwei Health Technology CO., LTD. (“ZVCARE,” “we,” “us,” or “our”), collects, uses, stores, and shares information when you visit https://www.zvcare.com/, contact us, request product information or a quotation, or otherwise interact with our website.

1. Information we collect

Information you provide. When you contact us or submit an inquiry, we may collect your name, email address, message, product interests, quotation requirements, and any other information you choose to provide.

Technical and usage information. Our website, hosting provider, security services, and WordPress components may automatically process information such as your IP address, browser and device type, referring page, requested pages, timestamps, and server or security logs. Cookies or similar technologies may also be used as described below.

2. How we use information

To respond to inquiries, product questions, support requests, and quotation requests.
To operate, maintain, secure, and troubleshoot our website.
To send website-generated administrative or transactional emails.
To prevent abuse, spam, fraud, and other security threats.
To comply with applicable law and protect our legal rights.
To understand and improve our website and services using information that is reasonably necessary for those purposes.

3. Contact forms and service providers

When you submit a website form, the information may be processed by our website, our email provider, and a third-party form-handling service, including services operated at form-data.com. We may also use website hosting, content delivery, security, maintenance, and WordPress plugin providers. These providers may process information only as needed to provide their services to us, subject to their own terms and privacy practices.

4. Google and Gmail API data

We use Google OAuth and the Gmail API through our WordPress email configuration to authenticate a designated ZVCARE sender account and send outgoing website-generated administrative or transactional emails.

Google may display a broad Gmail permission description that technically permits reading, composing, sending, and deleting Gmail messages. Our intended use of the integration is limited to authenticating the designated sender account and sending WordPress-generated outgoing email. We do not use this integration to browse or analyze mailbox content, build advertising profiles, sell Google user data, or serve advertising.

We may retain the connected account address, OAuth configuration, authorization tokens, and technical delivery information that is reasonably necessary to maintain and secure the email connection. Access is limited to authorized website administrators and relevant service providers. You can review or revoke the connection from your Google Account connections.

ZVCARE’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

5. Cookies and similar technologies

Our site may use cookies that are necessary for website operation, security, preferences, and WordPress administration. Third-party or embedded content may set its own cookies or collect information as if you visited that provider directly. You can control cookies through your browser settings, but disabling necessary cookies may affect site functionality.

6. How we share information

We do not sell personal information. We may share information with service providers that help us operate the website, process contact forms, secure the site, or deliver email; when required by law, legal process, or a valid government request; when reasonably necessary to protect rights, safety, or security; or in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to appropriate safeguards.

7. International processing

Because we and our service providers may operate in different countries, information may be processed or stored outside your country of residence. Where required, we take reasonable steps to use appropriate safeguards for such transfers.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business and security records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods may vary depending on the type of information and the applicable requirements.

9. Data security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

10. Your choices and rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to object to certain processing. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request, and legal exceptions may apply.

11. Children’s privacy

Our website is intended for business and product inquiries and is not directed to children. We do not knowingly collect personal information from children through the website. If you believe a child has provided personal information, please contact us so we can review and, where appropriate, delete it.

12. External links and embedded content

Our website may link to or embed content from third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date when changes are made.

14. Contact us

For privacy questions or requests, contact:

Shenzhen Zhiwei Health Technology CO., LTD.
Email: peterzvcare@gmail.com
Website: https://www.zvcare.com/